1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They contain information about your browsing preferences and are sent back to the website server when you visit again.
Cookies serve various purposes, including:
- Remembering login information and preferences
- Tracking website usage and analytics
- Personalizing content and recommendations
- Enabling security and fraud detection
- Delivering targeted advertising
Important: Cookies are not viruses, malware, or spyware. They are harmless text files that enhance your web experience. However, you always have the option to control or disable cookies through your browser settings.
2. Why We Use Cookies
SystemPlus SPSS uses cookies to improve your browsing experience, understand how our website is used, and deliver personalized content and advertising. Our cookie usage is compliant with data protection regulations including GDPR and CCPA.
Primary Reasons for Cookie Use
- User Authentication: Maintaining secure login sessions
- Functionality: Remembering preferences and settings
- Analytics: Understanding visitor behavior and website performance
- Security: Detecting and preventing fraudulent activities
- Marketing: Delivering relevant content and targeted ads
- User Experience: Personalizing content based on interests
We only use cookies for legitimate business purposes and respect your privacy. You have full control over cookie acceptance through your browser settings.
3. Types of Cookies We Use
We use different categories of cookies based on their function and purpose. Each category serves specific business objectives:
4. Detailed List of Cookies We Use
Below is a comprehensive table of cookies used on our website:
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
| PHPSESSID | Session | Maintains user session and login authentication | |
| csrf_token | Session | Prevents cross-site request forgery attacks | |
| user_preferences | 1 year | Stores user language, theme, and display preferences | |
| _ga | 2 years | Google Analytics - tracks website usage and visitor behavior | |
| _gat | 10 minutes | Google Analytics - rate limiting to prevent spam | |
| _gid | 24 hours | Google Analytics - unique user identification | |
| hsutk | 1 year | HubSpot - tracks visitor interactions for marketing purposes | |
| __hstc | 13 months | HubSpot - main tracking cookie for visitor identification | |
| __hssrc | Session | HubSpot - cookie reset tracking | |
| __hssc | 30 minutes | HubSpot - session-based tracking | |
| visited_pages | 30 days | Tracks which pages you've visited on our website | |
| utm_parameters | 1 year | Tracks marketing campaign source and attribution |
5. Third-Party Cookies
Some cookies on our website are set by third-party service providers rather than by SPSS directly. These include:
5.1 Analytics Providers
- Google Analytics: Tracks website traffic and user behavior
- HubSpot Analytics: CRM and marketing analytics platform
- Mixpanel: User engagement and product analytics
5.2 Advertising Partners
- Google Ads: Display targeted advertisements
- Facebook Pixel: Social media advertising and tracking
- LinkedIn Ads: Professional network advertising
5.3 External Services
- Payment Processors: Stripe, PayPal for transaction security
- CDNs: Cloudflare for performance optimization
- Email Services: Mailchimp, SendGrid for email tracking
Third-party providers have their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they use cookies.
6. Other Tracking Technologies
Beyond cookies, we use other tracking technologies to enhance your experience:
6.1 Web Beacons (Pixels)
These are tiny, invisible images embedded in web pages and emails. They help us track whether pages have been viewed and emails have been opened. Web beacons work in conjunction with cookies to track user behavior.
6.2 JavaScript Tags
Small JavaScript code snippets track user interactions, page events, and conversion metrics. These tags enable detailed analytics about how users interact with our website.
6.3 Local Storage
Some website features use browser local storage to store information on your device. This is similar to cookies but can store more data and persists indefinitely until cleared.
6.4 Device Fingerprinting
We may use device fingerprinting for fraud detection and security purposes. This involves collecting information about your device characteristics (browser, OS, IP address, etc.) to identify suspicious activity.
7. How to Manage Cookies
You have complete control over cookie acceptance and management. Here are several ways to manage cookies:
7.1 Browser Controls
Most web browsers allow you to control cookies through settings. You can:
- View and delete cookies stored on your device
- Block all cookies or specific types of cookies
- Allow cookies only from trusted websites
- Receive notifications when new cookies are set
Browser cookie settings vary by browser. Common browsers provide the following controls:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Privacy, search, and services → Cookies and other site data
7.2 Cookie Consent Management
When you first visit our website, you will see a cookie consent banner. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences for each cookie category
- Change your preferences at any time
7.3 Third-Party Opt-Out Tools
You can opt out of tracking by third-party providers:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Network Advertising Initiative: Visit optout.networkadvertising.org
- Digital Advertising Alliance: Visit optout.aboutads.info
- Your Online Choices: Visit youronlinechoices.com (for EU users)
8. Your Cookie Preferences
Below you can manage your cookie preferences. Your selections will be saved and respected across all SPSS websites and services.
9. Do Not Track (DNT)
Some browsers include a "Do Not Track" (DNT) feature that sends signals to websites indicating your preference not to be tracked. However, there is no industry standard for recognizing DNT signals.
Currently, SPSS does not specifically respond to DNT signals, but you can control tracking through:
- Browser cookie settings
- Our cookie preference center
- Third-party opt-out tools
- Email preferences for marketing communications
Note: If you enable DNT in your browser, we recommend also adjusting your cookie preferences through our cookie management tools to ensure your privacy preferences are fully respected.
Policy Changes: SPSS may update this cookie policy periodically to reflect changes in our practices or technology. The "Last Updated" date at the top indicates the most recent revision. Your continued use of our website constitutes acceptance of updated policies.
